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We know the world isn't perfect and sometimes, the item you have ordered may not be what you expected. We also know that it is easy to get second thoughts about a purchase. Whatever your reason is, we offer the possibility to return your items within 30 calendar days after delivery. How to go about? It's simple. Create a return using the form below and follow the instructions. 

• Please note that we only offer free returns for U.S. orders at the moment.

The moment we receive your parcel(s), we’ll inspect the returned item(s) and arrange your refund (excluding the original shipping fee). If you don’t receive a notification from us within two weeks of returning your order, please contact us at the email below. Please note that in order to be eligible for a refund, the item must be unused, unwashed and in the same condition as it was when you received it (tags left on). If you have any questions regarding your return, don’t hesitate to contact our customer support center at customercare@fubukiboots.com.

Exchanges
We do not offer exchanges at the moment. Please return the original item you have purchased and place a new order if you like to change the style, color and/or size. Instructions for how to return an item is to be found above.

Wrong item
If you, for whatever reason, receive a wrongly packaged item, please contact our customer support and we will do everything we can to correct our mistake as quickly as possible. Important: Please state your order ID in the email.